Gateway Web Strategy + Design looks at your digital presence as a whole: how people find you, understand what you offer, and connect with your business. We start with your goals, your customers, and how your business works — and let that shape the website, along with the content, tools, and connections that support it.

That approach comes from two decades on complex systems, where a confusing form or an unclear next step leaves someone stuck and reaching for the phone. Ten of those years were spent running the support operation behind those calls: tracing problems, fixing them, and living with the design decisions instead of handing them off.

It's a different starting point. We build for what happens after launch, not just for how it looks on day one.